RETURN BB natural
What is BBN return policy?
We offer a hassle-free return policy for items that are in their original, unused condition and reported to us within 14 days of delivery. Simply provide your order number or proof of purchase, and our support team will guide you through the return process.
I purchased the wrong item, what should I do?
No worries! If you accidentally bought the wrong product, please reach out to our customer support as soon as possible. We’ll help you arrange an exchange or assist with a return and refund based on your preference.
When and how will I get my refund?
Once we receive and inspect the returned item, we aim to process your refund within 1-3 business days. The refund will be issued using the original payment method or an alternative option we agree upon whichever is most convenient for you!
Can't find what you're looking for?
Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).
Please email us at hello@babybeauty.com.my